Privacy Policy

AllTeamz, LLC ("AllTeamz," "we," "us," or "our") builds college recruiting tools for athletes, families, and coaches, including the Baseball Bound and Softball Bound apps for iOS and Android and the websites at allteamz.com, baseballbound.com, and softballbound.com (together, the "Services"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By using the Services, you agree to the practices described here.

1. Information We Collect

1.1 Information you provide

When you create an account and use our apps, you may provide:

• Account details: name, email address, and a password (or, if you sign in with Apple or Google, the email and name returned by that provider).
• Player profile: first and last name, graduation year, position(s), high school name and location, travel/club team and coach, GPA, athletic statistics, a short bio, and optional highlight video links.
• Parent / guardian contact: if you choose to enter it, a parent or guardian's name, email, and phone number for inclusion in recruiting emails you generate.
• Saved schools, notes, and chat messages you create in the app, including conversations with the in-app AI recruiting coach.
• Support requests you send us by email.

You can leave any optional profile field blank. Core features work with a minimal profile.

1.2 Information collected automatically

• Device and app information: device model, operating system version, app version, language, time zone, and crash and performance diagnostics.
• Usage data: features used, screens viewed, and aggregated counters used to enforce free-tier limits.
• Push notification token: a Firebase Cloud Messaging token used to deliver notifications you have opted into.
• Subscription status: purchase, renewal, and entitlement information for in-app subscriptions, returned to us by RevenueCat and the Apple App Store / Google Play.
• Website analytics: our websites use Google Analytics to understand aggregate traffic and usage.

1.3 Information stored only on your device

Saved sign-in credentials may be stored locally in Apple Keychain / Android Keystore so you can quickly sign back in. These credentials are not transmitted to our servers beyond the standard sign-in flow.

1.4 Permissions we may request

• Face ID / Touch ID / device biometrics — if you enable biometric unlock, the app asks your device's operating system to verify it's you. We never receive, see, or store any biometric data, image, or template. The OS simply returns a yes/no result.
• Contacts — only if you ask the app to save a coach to your phone's contacts. We do not read or upload your existing contacts.
• Notifications — to deliver coaching change alerts, recruiting deadline reminders, and product updates you have opted into.

You can revoke any of these permissions at any time in your device settings.

2. How We Use Your Information

1. Create and secure your account and authenticate you on return visits.
2. Provide core features: searching college programs, viewing coach contact information, saving favorites, drafting recruiting emails, and chatting with the AI recruiting coach.
3. Personalize AI-generated recruiting emails and chat responses using your player profile, the school you are viewing, and recent conversation context.
4. Process subscription purchases, restorations, and renewals.
5. Send transactional messages (password resets, receipts) and — only if you opted in — recruiting deadline reminders and product updates.
6. Monitor performance, diagnose crashes, prevent abuse, and improve the Services.
7. Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information, and we do not use it for cross-app advertising.

3. Third Parties Who Process Your Data

We use the following service providers ("sub-processors") to operate the Services. They process data on our behalf under their own privacy terms.

Provider	Purpose	Data shared
Google Firebase (Authentication, Realtime Database, Cloud Messaging, Performance Monitoring)	Account sign-in, storing your profile and saved schools, push notifications, crash and performance diagnostics	Account identifiers, profile data, chat history, device diagnostics, push token
Sign in with Apple	Optional sign-in method	Apple-provided identity token, email (real or relay), and name (first sign-in only)
Google Sign-In	Optional sign-in method	Google account email and name
RevenueCat	Manages in-app subscription state across Apple and Google	App user ID, purchase / entitlement information returned by the app store
Apple App Store / Google Play	Processes payment for in-app purchases	We never see your full payment details; we receive a transaction identifier and entitlement status
OpenRouter (routing to AI providers such as Google Gemini and Anthropic Claude)	Powers the AI recruiting coach and recruiting-email drafting	The school you are asking about, relevant fields of your player profile, and the messages you send to the AI
Google Analytics	Aggregate website traffic measurement	Anonymized/aggregated usage and device data from our websites

When you use the AI recruiting coach or generate a recruiting email, the content of your message and the relevant profile fields are sent to OpenRouter and the underlying AI model. Do not include information you do not want sent to a third-party AI provider. We do not use the content of your AI conversations to train any model.

We may also disclose information when required by law, to enforce our Terms of Service, to protect the rights, property, or safety of our users or the public, or in connection with a merger, acquisition, or sale of assets (in which case any successor will be bound by this policy).

4. Children's Privacy

Our apps are designed for high school and college-age athletes and their families. We do not knowingly collect personal information from children under 13. If you are between 13 and the age of majority in your jurisdiction, please use the apps only with the involvement of a parent or guardian.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at [email protected] and we will delete the account and associated data promptly.

5. Your Rights and Choices

• Access or edit your profile information directly inside the app.
• Delete your account and all associated data from Profile → Delete Account. This permanently removes your authentication record, player profile, saved schools, and chat history.
• Clear individual chat histories with a specific school from the chat screen.
• Opt out of push notifications through your device's notification settings.
• Unsubscribe from marketing email using the link in any such message, or by emailing us.
• Revoke contacts, notifications, or biometric permissions at any time in your device's privacy settings.

Depending on where you live, you may have additional rights under laws such as the EU/UK GDPR or the California Consumer Privacy Act (CCPA), including the right to access, correct, port, restrict, or object to certain processing of your information. To exercise any of these rights, email us at [email protected]. We will respond within the time required by applicable law.

6. Data Retention

We retain your account data for as long as your account is active. When you delete your account, we delete your profile, saved schools, and chat history from our active databases promptly, with residual copies removed from routine backups within 30 days. We may retain a minimal record of the deletion event, anonymized usage logs, and information we are required to keep for tax, accounting, or legal-compliance purposes.

7. Data Security

We use industry-standard safeguards to protect your information, including transport encryption (HTTPS/TLS), authenticated access to our Firebase database with security rules that restrict each user to their own records, and platform-managed secure storage for credentials on your device. No method of transmission or storage is 100% secure; we cannot guarantee absolute security, but we work to protect your information and will notify affected users of any breach as required by law.

8. International Users

The Services are operated from the United States. If you access them from outside the United States, your information will be transferred to, stored, and processed in the United States and in any other country where our service providers operate. Where required, we rely on appropriate transfer mechanisms (such as Standard Contractual Clauses).

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Services or by email. Your continued use of the Services after an update means you accept the revised policy.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of your information, please contact:

AllTeamz, LLC
16654 Soledad Canyon Rd, Suite 462, Santa Clarita, CA 91387
Email (privacy): [email protected]
Email (support): [email protected]

This policy is effective as of July 23, 2026.